الشحن

Thank you for shopping with us. We are committed to providing a smooth and reliable delivery experience across the United Arab Emirates (UAE).

1. Delivery Areas

We currently deliver orders across the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

2. Processing Time

Orders are usually processed within 1–2 business days after they are placed.

Orders placed on weekends or public holidays may be processed on the next business day.

3. Delivery Time

After your order has been processed, delivery usually takes 2–5 business days, depending on your location and the courier service.

Delivery times may occasionally be delayed due to unexpected circumstances, weather conditions, public holidays, or courier-related issues.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions or other delivery offers.

5. Cash on Delivery (COD)

Cash on Delivery may be available for selected orders and locations within the UAE.

If COD is available, you will see the option during checkout.

6. Order Tracking

Once your order has been shipped, you may receive a confirmation message containing tracking information, where available.

You can use the tracking details to check the status of your shipment.

7. Incorrect or Incomplete Address

Please make sure your delivery address, phone number, and other contact details are correct before placing your order.

We are not responsible for delivery delays caused by incorrect, incomplete, or inaccurate information provided by the customer.

8. Failed Delivery

If the courier is unable to deliver your order because the customer is unavailable or cannot be reached, the courier may attempt delivery again.

Additional delivery attempts or charges may apply depending on the courier service.

9. Damaged or Missing Items

If your package arrives damaged or an item is missing, please contact our customer support as soon as possible after receiving your order.

We may request photos or other information to investigate the issue and provide an appropriate solution.

10. Contact Us

If you have any questions about your order or shipping, please contact our customer support team.

We are always happy to assist you with your order and delivery.

Thank you for shopping with us!